Privacy Policy

This Privacy Policy outlines “Alindo Villas” general policy and practices for complying – among others – with the applicable EU General Data Protection Regulation 2016/679 (GDPR), including the types of personal data we process, the purpose and the legal basis for that processing, the technical and security measures that we apply and the rights that individuals have under GDPR. This Privacy Policy applies to all personal information (as these are defined under the GDPR) of natural persons received by our company, whether in electronic, paper or verbal format.

1. What are the personal data?

1.1. Personal data means any information relating to you, which allows us to identify you, such as your name, contact details, booking reference number, payment details and information about your access to our website.

1.2. We may collect personal data from you, when you do a reservation with us, use our website and other websites accessible through our website, or when you contact us.

2. What types of personal data does “Alindo Villas” process and how do we use your personal data?

2.1. We will only use your data in ways that are compatible with the purposes for which it was collected or authorized by you. Unless required or authorized by law, “Alindo Villas” will not process sensitive personal information about individuals for purposes other than those for which the information was originally obtained or subsequently authorized by the individual. In case we need to process such data, we shall implement high-security standards, according to the law.

2.2. Personal details about your physical or mental health, alleged commission or conviction of criminal offences, or photographs of you in the electronic version are considered special categories of personal data under applicable data protection law. We will process any such data only if you have given your explicit consent, or you requested special assistance, or you have deliberately made this information public.

2.3. We will only process your information, where:

• you have given your consent to such processing;
• the processing is necessary to provide our contractual services to you;
• the processing is necessary for compliance with our legal obligations (e.g. for tax reasons or to prevent a threat to life, health or safety of a customer);
• the processing is necessary for our legitimate interests (e.g. safety internet connection)

2.4. More specifically, we may process your data for specific purposes, as follows:

a) Provision of our booking services

Following your request for a reservation, we shall collect and process your data to provide you with the services that you require from us.

We may collect:

i) Your name, age, address, telephone number, email, ID or passport number, nationality and country of residence, necessary for the provision of our services to you.

ii) Information for the payment of our services, such as credit/ debit card number(s), including associated billing address(es) and expiration date(s), according to your explicit consent, as provided by you at a specific authorization form and as described below.

iii) Other information necessary to facilitate your travel or other services, including travel companion(s) names/ passport numbers/age, any dietary or other restrictions – use of products and services, flight status notification and web check-in, necessary for the services required by us.

b) Advertising and Marketing related purposes

According to your explicit consent, we may process information such as your email address or your IP address, to:

i) Send you promotional messages, marketing, advertising, and other information that may be of interest to you, based on your communication preferences.

ii) Carry out profiling on your characteristics and preferences (based on the information you provide to us, your interactions with our services, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.

c) Web visitors- IP addresses – Cookies

i) “Alindo Villas” collects named information about visitors to our website, where this is provided by them by filing our online contact form. Through the use of cookie-based technologies, “Alindo Villas” may collect various data linked to virtual identities (IP addresses) allocated to visitors when they access our website. This data is used for various purposes, including site analytics and first-party or third-party marketing. In certain cases, these virtual identities are linked to the real-world identities of visitors only when they choose to provide their named information at the contact form, as described.

In the course of using the pages on our website, personal data may be automatically processed. Typically, this relates to the name of your internet provider, your IP address, your location, the time and date of access, the browser you are using, your operating system, the web pages you visited on our website and the website from which you accessed our website. This information is used to analyse trends, administer the Site, track user’s movement, and gather broad demographic information for aggregate use.

More specifically, our website, uses cookies to improve and optimize your experience as a user. Cookies are small text files that are placed on your computer, smartphone or other devices when you access the internet. A cookie cannot read data from your hard disk or read cookie files created by other sites.

– We use cookies to a) Ensure that our web page can function properly, b) Know your experience navigation and c) Collect anonymous statistical information, such as which sections you have visited, and how long you have been in our environment. You may modify and/or block the installation of cookies sent by our website; however, the quality of the operation of the services may be affected.

– Moreover, we use Google Analytics cookies to monitor and understand more about how our websites and services are used and accessed, which in turn lets us optimise the user experience and build a website that suits the needs of our users and drive the direction of our business. The information generated by Cookies about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on our behalf to keep track of your use of the website and generate anonymous reports and statistics. You may refuse to treat data or information by refusing to use Cookies by selecting the appropriate settings from your browser.

– In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behaviour.

3. Is personal information disclosed to third parties?

3.1. We do not and will not sell, rent out or trade your personal information. We will only disclose (transfer, share, send, or otherwise make available or accessible) your personal information to third parties in the ways set out in this Policy.

3.2. “Alindo Villas” may disclose your personal information to a third party or use it for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual, only if you consent to such further processing, or if it required by law.

3.3. We may transfer your data to our external business advisers (such as lawyers, accountants, auditors and recruitment consultants), and our contractors, suppliers including suppliers of IT-based solutions that assist us in providing products and services to you (such as any external data hosting providers we may use);

3.4. In some cases, “Alindo Villas” may disclose personal information if required to do so by law, if disclosure is required to be made to law enforcement authorities, if we believe disclosure is necessary or appropriate to prevent vital individual’s interests (e.g. from physical harm) or in connection with an investigation of suspected or actual illegal activity.

4. Security measures

4.1. “Alindo Villas” employs reasonable physical, electronic, managerial and technical procedures to safeguard and secure any personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Applied information security management helps us not only to grow, but also innovate and expand our services, as well as identify the risks related to this information, and to put in place appropriate controls to mitigate and manage the risk thereof. We destroy or de-identify personal information once we no longer require it for our business purposes, or as otherwise required by law.

5. Data Integrity

“Alindo Villas” shall only process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes “Alindo Villas” shall take reasonable steps to ensure that personal information is accurate, complete, current and reliable for its intended use.

6. Access – Individuals’ rights

6.1. Upon request, and as required by law, “Alindo Villas” will provide the individuals access to their personal information, transmit their personal data in a common digital format (e.g., pdf) to themselves or another organization, allow them to correct, amend or delete inaccurate information, except where the rights of other persons would be violated, legal provisions prohibit it and in any case in accordance to the relevant provisions of GDPR.

6.2. “Alindo Villas” reserves the right to charge in some cases a reasonable fee to cover costs for providing copies of Personal Information requested by Individuals.

7. Data retention

7.1. We will not retain data longer than necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

7.2. The information you provide to us may be archived or stored periodically by us, according to backup processes and will only be retained for as long as is it required for the purposes for which it was collected, unless the law requires us to hold your personal information for a longer period, or delete it sooner, or unless you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.

8.  Changes to this privacy policy

“Alindo Villas” has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9.  Contact Information

9.1. “Alindo Villas” assesses their compliance to the GDPR, to assure compliance with this privacy policy and periodically verifies that the policy is accurate and comprehensive for the information intended to be covered. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information under this policy and GDPR. Questions, comments or complaints regarding “Alindo Villas” Privacy Policy or data collection and processing practices can be sent by email to info@alindovillas.gr.